Terms and Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the site. TopLock A&M (“we,” “our,” “us”) reserves the right to update or modify these Terms at any time without prior notice. Continued use of the site after changes constitutes acceptance.

2. Products and Services

TopLock A&M specializes in custom apparel, accessories, and electronics. All products are subject to availability.
We reserve the right to: 

Modify or discontinue products at any time
Limit quantities per customer or order
Refuse service to anyone for any reason
All product descriptions, images, and pricing are accurate to the best of our ability but may contain minor errors.

3. Custom Orders

For custom apparel and electronics:

Orders are made to your specifications.
Please review all details carefully before submitting.
Once production begins, cancellations or refunds may not be available.
Custom designs remain the intellectual property of TopLock A&M unless otherwise agreed upon in writing.
 

4. Pricing and Payments

All prices are listed in U.S. Dollars (USD).
We accept major credit cards, debit cards, and secure online payments.
Payment must be received before order processing. 

Prices are subject to change without notice.
Taxes, shipping, and handling fees will be added at checkout.

5. Shipping and Delivery

We ship domestically and internationally using trusted carriers.
Delivery times vary based on product availability, customization, and destination.
Once shipped, we are not responsible for delays or damages caused by the carrier.

Tracking information will be provided via email once your order is processed.

6. Returns and Refunds

Our goal is customer satisfaction. However:

Custom items are non-refundable except for manufacturing defects.
Non-custom items may be returned within 14 days of receipt in unused, original condition.
To request a return, contact [insert your support email] with your order number and reason for return.
Refunds are processed to the original payment method once the product is received and inspected.

7. Intellectual Property

All content on this website—including logos, designs, images, and text—is the property of TopLock A&M.
You may not reproduce, distribute, or use our materials for commercial purposes without written consent.

8. User Accounts

If you create an account:

You are responsible for maintaining confidentiality of login details.
You agree to provide accurate information and update it as needed.
We reserve the right to terminate accounts that violate these Terms.
 

9. Limitation of Liability

TopLock A&M is not liable for:

Any indirect, incidental, or consequential damages resulting from product use or inability to use the website.
Damages caused by shipping carriers, misuse of products, or third-party actions.
Our total liability will not exceed the purchase price of the product in question.

10. Warranties

All products are provided “as is.”
We make no warranties, express or implied, regarding product performance, fitness for a particular purpose, or merchantability, unless otherwise stated in writing.

11. Privacy

Your privacy matters. Personal information collected is used solely for order processing, communication, and website functionality.
We do not sell or rent customer data.
(Refer to our Privacy Policy for details.)

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

13. Contact Information

For questions about these Terms and Conditions, please contact:
📧 [toplock20@gmail.com]
🏢 TopLock A&M, 1028 Cresthaven RD, Suite 200, Memphis, TN 38119